FAQS


How can I place an order?

Simply browse our collection, add your favorite items to your cart, and complete the checkout process.

What payment methods do you accept?

We accept Cash on Delivery (COD) and other available payment methods displayed at checkout.

How long does delivery take?

 Standard delivery takes 5–10 business days across Pakistan.

Do you offer FREE delivery?

Yes. We offer FREE Delivery on all orders above Rs. 3,999. Orders below this amount are charged according to the selected shipping method.

What is your return and refund policy?

You can request a return or exchange within 48 hours of receiving your order. Items must be unused, unwashed, unworn, and returned with their original tags and packaging.

Can I cancel my order?

Yes. Orders can be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.

How can I track my order?

Once your order has been dispatched, we will provide tracking details (where available) so you can monitor your shipment.

What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund after verification.

How can I contact Umair Collection?

You can contact our customer support using the details below:

Phone: 03058888270
Phone: 03034865672
Email: umaircollection.46@gmail.com